Dispute Resolution
In the event of a dispute, the consumer may use the European Dispute Resolution Platform or one of the following entities:
CNIACC – National Center for Information and Arbitration of Consumer Disputes
Address: Faculty of Law, Universidade Nova de Lisboa, Campus de Campolide, 1099-032 Lisbon
Phone: +351 213 847 484**
E-mail: cniacc@unl.pt
Website: www.arbitragemdeconsumo.org
CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Centre
Address: Ninho de Empresas Building, Estrada da Penha, 8005-131 Faro
Phone: +351 289 823 135**
E-mail: cimaal@mail.telepac.pt
Website: www.consumidoronline.pt/
Center for Arbitration of Consumer Disputes of the District of Coimbra
Address: Av. Fernão Magalhães, no. 240, 1st – 3000-172 COIMBRA
Phone: +351 239 821 690** / +351 239 821 289**
E-mail: geral@centrodearbitragemdecoimbra.com
Website: www.centrodearbitragemdecoimbra.com
Lisbon Consumer Disputes Arbitration Centre
Address: Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Phone: +351 218 807 000** / +351 218 807 030**
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt
Port Consumption and Arbitration Information Center
Address: Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Phone: +351 225 508 349** / +351 225 029 791**
E-mail: cicap@mail.telepac.pt
Website: www.cicap.pt
Ave Valley Consumer Disputes Arbitration Center/Arbitral Tribunal
Address: Rua Capitão Alfredo Guimarães, nº 1, 4800-019, Guimarães
Phone: +351 253 422 410**
E-mail: triave@gmail.com
Website: www.triave.pt
Center for Information, Mediation and Arbitration of Consumption (Court of Arbitration for Consumption) Braga
Address: Rua D. Afonso Henriques, n.º 1 (Building Junta de Freguesia da Sé), 4700-030, Braga
Phone: +351 253 617 604**
E-mail: geral@ciab.pt
Website: www.ciab.pt
Viana do Castelo
Address: Av. Rocha Paris, no. 103 (Vila Rosa Building), 4900-394, Viana do Castelo
Phone: +351 258 809 335**
E-mail: ciab.viana@cm-viana-castelo.pt
Website: www.ciab.pt
Center for Arbitration of Consumer Disputes of the Autonomous Region of Madeira
Address: Rua Direita, 27 – 1º Andar, 9050-405 Funchal
Phone: +351 291 750 330**
E-mail: centroarbitragem.sras@gov-madeira.pt
Website: www.srrh.gov-madeira.pt/cacc